The primary objectives of this study were to develop an instrument to measure the employee attitudes toward a new Electronic Health Record (EHR) in a hospital by examining expected efficiency gain, changes in processes, and employee understanding of patient improvements in clinical decision support. Understanding that an EHR should help take care of patients instead of just paper, this study focused upon how the EHR enhances the patient/clinician relationship. Furthermore, this study examined how the EHR adds value to the organization and improves the quality of care.
The study employed research methods, including interviews with current employees and clinicians, and analysis of employee attitudes for the development of a survey instrument. Several iterations of the survey
instrument contributed to the revision and refinement of the instrument. These iterations included both quantitative statistical analyses of several draft instruments and qualitative focus group input by hospital employees involved with early stages of an EHR implementation Data in this study were analyzed with factor analysis.