Metric-based dynamic process adaptation for crisis mitigation
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Business processes emphasize the capture of best practices and improvement of business activities. A dynamic process aims to deal with a dynamic environment where processes have to change and adapt to respond to unexpected events and situations that have not been anticipated. Dynamic process change currently focuses on mechanisms and engines for dynamic process specification and execution. However, existing approaches do not ensure that dynamically adapted processes achieve desirable performance and optimality goals that are set by the target application. In this paper we suggest an approach that assembles a process customized for a particular crisis and dynamically modifies it, if necessary, to maintain an optimal execution.