Workplace Violence Prevention Model: An Assessment of Travis County Department of Transportation and Natural Resources’ Workplace Violence Prevention Program
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Purpose: The purpose of this research is threefold. The first purpose is to develop an ideal model of effective workplace violence prevention plan based on the findings from scholarly works. The second purpose is to examine the current workplace violence prevention program utilized by Travis County Department of Transportation and Natural Resources to determine how close their program is to the ideal model program. Finally recommendations will be provided to Travis County Department of Transportation and Natural Resources, based upon the findings of the comparison. A conceptual framework was developed that contains four essential components of an ideal workplace violence prevention model. These four components are physical/occupational risk factors, hiring/screening processes, workplace environment and professional development and resources. Methodology: The research design in this research was a case study. Methods of research data collection used were structured interview, survey, direct observation and document analysis. Findings: At this point in time, TCDTNR does not have a comprehensive workplace violence prevention program in place. Some elements of the four components of the ideal workplace model are incorporated in Travis County's general employee policies and procedures. Results of the employee survey indicated the employees' perception of some degree of organizational injustice and inadequate conflict resolution processes. Despite the minimal security features in place, employees indicated that they perceived their workplace as safe and were familiar with workplace violence policies and procedures.