Temporary Health Services: An Assessment of Invitations for Bid Issued by Texas State Agencies
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The purpose of this research is to describe the Invitations for Bid (IFBs) that Texas state agencies issue for temporary help service contracts. The IFBs essentially function as a contract between the agency and the temporary help service. These documents specify contractor requirements such as types of workers to be provided, payroll procedures, reporting procedures, and other relevant items. There is a rather significant body of literature regarding the temporary help industry and the working conditions for temporaries. This information includes the pros and cons of using temporary labor for the client firms, how to select a temporary help agency, and the various facets of working as a temporary. The literature should enlighten organizations planning to utilize temporary help services. An aspect that is missing, however, is how to manage the temporary help services. An aspect that is missing, however, is how to manage the temporary help service contract in the public sector. The literature review will present many of the different elements that are included in a temporary help services contract. The content analysis will show the relative importance of these elements, which ones are emphasized and which ones are omitted. This project is intended to describe the characteristics of temporary help contracts that Texas state agencies emphasize and, in the process, provide some insight into the elements that are important to the successful management of a temporary help service contract. Additionally, there exists a unique opportunity to interview a few temporary workers who were directly hired by the Texas Workforce Commission (TWC) and subsequently required to make a transition to employees of a temporary help company. These workers provide insight into the differences between a temporary worker hired directly by a Texas state agency and one who is an employee of a temporary help agency. Descriptions of the circumstances which led these workers to temporary jobs and the receptions they have experienced from their regular co-workers should also prove interesting.