The Chain of Communication: A Study of Communication and Multiple Organizational Identification in Supply Chains

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dc.contributor.advisorSalem, Philip J.
dc.contributor.authorHigbie, George Edwarden_US
dc.contributor.committeeMemberStephens, Keri K.
dc.contributor.committeeMemberHoffman, Mary
dc.date.accessioned2012-02-24T10:19:33Z
dc.date.available2012-02-24T10:19:33Z
dc.date.issued2008-05en_US
dc.description.abstractPrevious studies concerned with supply chains have not delved very deeply into the communicative aspects on which supply chains are built. This study examines the role that communication quality in multiple communication channels and that multiple organizational identification play in the supply chains. Specifically, it examines how these predictor variables affect the performance, profitability, satisfaction, and trust in members of supply chain alliances. The results demonstrate that communication greatly influences the outcome variables in question, while organizational identification with any target has no meaningful role. It also shows that quality communication in the channels of electronic mail and of the telephone have the most profound effect.en_US
dc.description.departmentCommunication Studies
dc.formatText
dc.format.extent106 pages
dc.format.medium1 file (.pdf)
dc.identifier.citationHigbie, G. E. (2008). <i>The chain of communication: A study of communication and multiple organizational identification in supply chains</i> (Unpublished thesis). Texas State University-San Marcos, San Marcos, Texas.
dc.identifier.urihttps://hdl.handle.net/10877/3939
dc.language.isoen
dc.subjectSupply chainen_US
dc.subjectCommunication channelsen_US
dc.subjectOrganizational identificationen_US
dc.subjectMultiple organizational identificationen_US
dc.titleThe Chain of Communication: A Study of Communication and Multiple Organizational Identification in Supply Chainsen_US
dc.typeThesis
thesis.degree.departmentCommunication Studiesen_US
thesis.degree.disciplineCommunication Studiesen_US
thesis.degree.grantorTexas State University-San Marcosen_US
thesis.degree.levelMasters
thesis.degree.nameMaster of Artsen_US

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