The Role of Social Media in Crisis Communication - A case Study of Starbucks

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dc.contributor.advisorWalsh, Francis E.
dc.contributor.authorKim, Eunyoung
dc.contributor.committeeMemberPeirce, Kate L.
dc.contributor.committeeMemberRoyal, Cindy L.
dc.date.accessioned2013-06-04T16:03:12Z
dc.date.available2013-06-04T16:03:12Z
dc.date.issued2013-07
dc.description.abstractNo abstract prepared.
dc.description.departmentJournalism and Mass Communication
dc.formatText
dc.format.extent88 pages
dc.format.medium1 file (.pdf)
dc.identifier.citationKim, E. (2013). <i>The role of social media in crisis communication - A case study of Starbucks</i> (Unpublished thesis). Texas State University, San Marcos, Texas.
dc.identifier.urihttps://hdl.handle.net/10877/4619
dc.language.isoen
dc.subjectSocial media
dc.subjectFacebook
dc.subjectTwitter
dc.subjectBlogs
dc.subjectCrisis communication
dc.subjectCrisis management
dc.subjectStarbucks
dc.subject.lcshStarbucks Coffee Companyen_US
dc.subject.lcshFacebook (Electronic resource)en_US
dc.subject.lcshTwitteren_US
dc.subject.lcshCrisis managementen_US
dc.subject.lcshCommunication in managementen_US
dc.subject.lcshSocial mediaen_US
dc.subject.lcshOnline social networksen_US
dc.subject.lcshEmergency managementen_US
dc.titleThe Role of Social Media in Crisis Communication - A case Study of Starbucks
dc.typeThesis
thesis.degree.departmentJournalism and Mass Communication
thesis.degree.disciplineMass Communication
thesis.degree.grantorTexas State University
thesis.degree.levelMasters
thesis.degree.nameMaster of Arts

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